Developing and Managing Contracts and SLAs – 2 Days


Is it right for me?

Review a step-by-step approach to creating contracts and service level agreements (SLAs) and managing them throughout their lifecycles in a global Procurement standard. Learn about leading practices in pre-contract planning: strategizing; avoiding legal challenges and other contractual mistakes; and knowing how to manage contracts from inception through to close-out.

Item Detail

What will I learn?

Learning outcomes

Upon completion of this course, delegates will be equipped with:

  • Contract lifecycle management overview
  • Introduction to Contract Types and standards
  • Managing Contract Terms and Conditions
  • Framework Agreement
  • Getting into Contract
  • The Contract components
  • Setup a successful SLA
  • Managing Contracts using SLA
  • Dealing with Problems  (Practical completion, Slow/no progress, Force majeure and the implications, Extensions of time, Late payment provisions, Ownership of goods and materials
  • Sub-Contractors, Suppliers and Third Parties management
  • Termination